Legal & Transparency
Privacy
Policy.
Your trust is our priority. How we protect and respect your personal information.
1. Commitment to Data Privacy
Rituals (“we”, “our”, or “us”) is dedicated to protecting your privacy in full compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines.
2. Information We Collect
When you browse our storefront, join our founding list, or complete an order, we collect:
- Contact details: Name, delivery address, email address, mobile contact number.
- Order details: Purchased body care products, transaction amounts, and fulfillment status.
- Technical data: IP address, device type, browser cookies for shopping bag persistence.
3. Payment Security with Maya
We do not store or process sensitive debit/credit card numbers or banking PINs on our servers. All digital transactions are securely processed through Maya Philippines, a Bangko Sentral ng Pilipinas (BSP) regulated entity with PCI-DSS Level 1 compliance.
4. Purpose of Processing
We process your information exclusively to:
- Fulfill and dispatch your orders to your designated Philippine address.
- Provide live courier delivery updates via SMS and email.
- Send founding member releases and newsletters (only if you opted in).
- Detect and prevent fraudulent checkout attempts.
5. Your Rights as a Data Subject
Under the DPA, you have the right to access, rectify, or request the deletion of your personal information from our records. To exercise these rights, please contact our Data Protection Officer at privacy@rituals.ph.
Last updated: September 2026. For privacy concerns, email privacy@rituals.ph.